My Approach

Design Philosophy

My approach to design is grounded in a maker mindset, shaped by curiosity, systems thinking, and empathy. I prioritize understanding real user needs before defining solutions, using early prototyping and iteration within real-world constraints to reduce complexity and design systems that are intuitive, scalable, and purposeful.

A whiteboard filled with handwritten notes, diagrams, and sticky notes related to project planning and task management. The notes are written in various colors including purple, black, and red, with some sticky notes attached on the right side.

Exploring the Ship Smart Ecosystem

Foundation in Making

Born on Halloween, I’ve been a maker from an early age, designing and building my own costumes long before I understood what product design meant. Every project begins with a question. For Halloween, it might be, ā€œHow can I turn myself into a Venus flytrap?ā€, ā€œWhat sea creature could I be that people would recognize but still find creepy?ā€, and for SeedPOPS! (formerly VeggiePOPS!), it was, ā€œHow can I get kids excited about growing vegetables?ā€ That habit of starting with a question shaped how I approach problem-solving.

Person in a costume with a large, monster-like mouth with sharp teeth, spikes, and red accents, and green face paint, wearing an elaborate headdress with red and pink elements.
Person wearing elaborate costume and mask with green lighting.

Product Design

SeedPOPS! (formerly VeggiePOPS!) emerged directly from this way of thinking. While working in classrooms and helping install gardens across hundreds of schools, I saw firsthand how difficult it was to make gardening feel approachable for kids, parents, and teachers. Asking how to make growing vegetables fun, easy, and intuitive became a turning point in my life. That question led me to develop a patented product, guiding it from concept and prototyping through manufacturing, national retail distribution, and licensing. SeedPOPS! became my first deep immersion in product design, shaping how I approach creating solutions that balance creativity, usability, and real-world constraints.

Colorful illustrated lollipops with the words 'Bloomers Island Grow Pops!' and cute animated characters including a girl with a strawberry hat, a girl with a pineapple head, and a small dog, all in a playful outdoor setting with a smiling sun.

Discovering UX

I discovered UX more formally in product design school, where I was introduced to human-centered design principles. That’s when everything clicked. UX gave structure and language to what I had been doing intuitively, designing with intention, empathy, and purpose, and connected my love of making with strategy and measurable impact.

Diploma certificate from Brandeis University awarded to Cassondra Margaret Marie Hegges for a Master of Science in User-Centered Design, issued on May 22, 2022, in Waltham, Massachusetts.

Hands-On Craft

Over the years, that curiosity has taken many hands-on forms, including jewelry making, woodworking, furniture restoration, sewing, and 3D printing. Each discipline reinforced my instinct to build, test, and learn through experience, deepening my understanding of how complex systems can be made approachable and relatable.

Green and silver circular earrings with dangling green teardrop beads.

Where Passion Meets Practice

A person standing in a colorful decorated archway with hanging fabric and disco balls.

Today, my profession and passions are deeply intertwined through making and creating. I bring that same maker mindset to every project, building systems and workflows that reduce friction, create clarity, and help teams and products move forward with confidence.


More About Cassondra Hegyes