Senior Product Designer B2B SaaS Platforms & Workflow Systems Specializing in multi-role workflow platforms, operational systems, and self-service product systems that drive measurable business impact MY RECENT WORK Ship Smart Central Multi-role SaaS workflow platform 92% vendor compliance · 60% fewer status calls · 40% fewer follow-up emails View Case Study Move Cost Calculator Self-Service Pricing & Quoting Platform +24% completion · +18% conversion · 45% fewer correction loops View Case Study Product Operating System SaaS Platform Standardization and AI-Assisted Conversation System +173% live chat engagement · AI-assisted conversation system · platform-wide UX standards · scalable system patterns View Case Study
